International Workshop on Government Performance Management

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2013/07/01 to 2013/07/12
The Taj Mahal Hotel, New Delhi

Agenda: Workshop Agenda

Participants: List of Participants



No civilized society can function effectively without an effective government. All countries use government as a mechanism to provide services that benefit all citizens: police, judicial services, national defense, and municipal services. Government also serves as a means of making some of the most important collective decisions: nature of the health system, education system, water and sewage system, roads and highways system. Given this pervasive nature of government, its performance has a direct bearing on the welfare of citizens.

Enhanced government effectiveness not only affects the welfare of citizens in the short run but also in the long-run. In the increasingly globalized world, government effectiveness is the key determinant of a country’s competitive advantage. Experts agree that in the long run, race among nations will be won or lost not on the basis of comparative advantage arising from resource endowment, but by the competitive advantage created by effective governments.
This workshop on Government Performance Management is inspired by our belief that returns from improving effectiveness of the government are immense. Further, we believe that the majority of these benefits accrue to the socially and economically weaker sections of our society.  Hence, we do not believe that there is a trade-off between efficiency and equity. Extra effort spent on improving government efficiency is likely to do more good on the margin than spending it on a program that does not work effectively. 
International experience suggests that 80% of the performance of any organization is determined by the quality of its systems. Hence, the focus of the workshop is on practical tools and techniques for improving systems of performance management in government. The main focus would be on developing a results-based Performance Management System. However, to improve perception about government performance, we also need to focus on (a) management of citizen / client interface with the government, and (b) grievance redress systems.
Workshop Objectives
The purpose of the International Workshop on Government Performance Management is to summarize and convey to the Workshop participants both theory and international experience with regards to cutting-edge tools and techniques for improving  performance of government departments as well as public sector enterprises. Participants will be provided with an overview of the necessary knowledge and skills required to design and implement systems for improving Government Performance.
In addition, they will be provided with necessary training resources to share their experience with a much large audience in their home contries. The Internatioal Workshop on Government Performance Management exists for the purpose of furthering the development of community of practice and network of professionals who can continue to enrich each other with their experience in improving performance of their Government
Who should attend?
This workshop is intended for Senior Government Officials, Public Enterprise Managers, Professional Economists, Management Consultants, Journalists, Academitians and Politicians concerned with improving performance in their governments in their countries. It is expected that all participants will be university graduates, but candidates with other qualifications and/or relevant work experience will also be considered. Since also all work is done in English, prospective participants must be fluent in speaking, reading and understanding English.
Workshop Content
This is a very comprehensive training workshop and is tailored to be useful to participants with varying degrees of previous background in designing and implementing performance management systems in government. Both experienced professionals and newcomers will find it useful and enjoyable. Following is an illustrative list of topics that will be covered during the training workshop:
  • Explanation of Government Performance
  • Meaning of Government Performance
  • How to improve Government Performance
  • How to measure Government Performance
  • International best practices and options for policy makers
  • Use of Performance Agreements in public sector
  • How to design Performance-related incentives
  • How to design and implement a Public Grievance Redress system
  • How to design and implement Citizens / Clients Charters
  • How to design and inmplement a system to measure and promote innovation in public administration
  • Frontiers of E-Governance
  • How to implement Right To Information in Government
  • How to develop a Strategic Plan in Government Departments
  • How to implement ISO 9001:2008 in Government Departments
  • Designing effective Performance Information Management Systems in Government
  • Creating Knowledge Management Systems in Government
  • Creating and managing Communities of Practice in Government
  • Institutional mechanism for managing Performance in Government
  • Organizational Restructuring for improving Government – Logic of Creating Executive Agencies 
  • Training Methodology


About IPE
The Institute of Public Enterprise (IPE) is India’s premier Business School located at Hyderabad and is recognized as a "Centre of Excellence" by the Indian Council of Social Science Research (ICSSR), Ministry of Human Resource Development, Government of India, New Delhi. It has also been recognized by eight universities in India for guidance of Ph.D. scholars. It has developed strong linkages with industry, government and academic institutions and is the founder member of the Association of Indian Management Schools (AIMS).
Training Methodology
Institute of Public Enterprise (IPE) Professionals are sensitive to the needs of policy makers and developed a very practicle and highly successful approach to training. Participants will be provided with the latest information on developments in the field of Government Performance Management by means of lectures, panel discussions, group discussions, and management films. Participant discussion of case studies and self study assignments as well as preparation and presentation of hypothetical Performance Agreements provide the participants with intensive first hand experience.
Lead Faculty
Dr. Prajapati Trivedi is currently Secretary to Government of India and heads the Performance Management Division, Cabinet Secretariat, Government of India. Prior to joining Government of India, he was a Senior Economist for the World Bank, Economics faculty at the Kennedy School of Government, Harvard University, and a Chaired Professor at the Indian Institute of Management Calcutta (IIMC). He has led the implementation of Performance Monitoring and Evaluation System (PMES) in 80 departments of Government of India, 760 Responsibility Centres under these departments and 13 States. An internationally recognized expert, Dr. Trivedi has worked in more than 25 countries and authored number of books on public sector management issues.

In addition to the above lead faculty, there will be a large number of very experienced workshop faculty members from international organizations, universities and government departments.

Other Faculty
Click here to access list of all faculties. 
What to Expect
This training workshop is organized as an adult learning program. We depent heavily on active participation in various types of hands on exercises such as small group discussions, simulation exercises that require preparation and study by each participant. Our training includes approximately six hours of classroom activities (or site visits) per day and will require approximately two or three hours of individual or group preparation per night by each participant.
This program is not a conference: active individual participation, full attendence, and completion of assigned exercises are required to successfully complete the workshop requirements and to receive a certificate.
This Workshop will be held at The Taj Mahal Hotel in New Delhi, the capital of India. Delhi has been the seat of power for several rulers and many empires for about a millennium. The citys importance lies not just in its past glory as the seat of empires and magnificent monuments, but also in  its rich and diverse cultures.
Each participant is responsible for the necessary visas and other travel documents required to attend the Workshop. Applications should be made as early as possible to allow sufficient time for visas to be issued.
The tution for the two week Workshop is $5000 (INR-2,75,000). Unlike many similar programs, the accomodations are single occupancy and in one of the finest hotels of Delhi. Tution must be paid to IPE by June 10, 2013. Until the Tution fee is received, an otherwise qualified candidate will be admitted only provisionally.
Participants will be responsible for the cost of travel between homes and New Delhi. They will also require an allowance sufficient to cover the cost of local transportation, laundry, telephone, dinner and other incidental expenses. $40 per day will be adequate to cover such expenses.
Please note that health insurance for participants is not provided by the Workshop. We strongly recommend that all participants obtain health insurance prior to departure from their country.
Payment options
IPE is not in a position to offer financial assistance to applicants. Participants have been traditionally funded by their own organizations or through technical assistance portions of loans from bilateral and multilateral agencies such as the World Bank, African Development Bank, Asian Development Bank, the United Nations Development Program or the United States Agency for International Development (USAID). Participants are advised to contact the local represenative offices of these organizations for the possibility of financial assistance.
MEA ITEC funding available for International Participants
We have full funding for around 30 participants for this workshop .The funding for this workshop is being provided by the Indian Technical and Economic Cooperation (ITEC) Programme, Government of India. While you may qualify for the workshop and the funding, the final decision can only be made after you have submitted the enclosed detailed application form (Annex A) to the Indian Embassy. We are also enclosing the terms and conditions for the funding (Annex B) and the description of the application process (Annex C). The first part of the detailed application form should be as follows:

Name of course

International workshop on Government Performance Management (ITCE Code: 1823)


IPE/ PMD, Cabinet Secretariat


From: 01/07/2013       -     12/07/2013

         DD/MM/YYYY       -     DD/MM/YYYY

Since the workshop begins on July 1, we urge you to submit the enclosed detailed application form to the Indian Embassy in your region and send us a copy.

The list of eligible countries for MEA ITEC funding: 

For further information on funding you may visit:

How to apply
Interested candidates should complete the enclosed application form. Completed applications must be received no later than June 24, 2013. Since space in the Workshop is limited and admission is competitive, earlier application is strongly recommended.
Applications should be sent to:
Institute of Public Enterprise
Osmania University Campus
Hyderabad - 500007
Andhra Pradesh, India
Tel: 918130064502
Fax: 91-40-2709 5478, 91-11-2410-2290
Email: iwgpm[at]ipeindia[dot]org
We strongly recommend using email for all communications